Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
Malfunction
Appliance does not heat up. Illuminated
rings light up.
Appliance does not heat up. Illuminated
rings flash fast.
Appliance does not heat up. Illuminated
rings do not light up.
The corners of the appliance curve
upwards slightly during operation.
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Possible cause
Overheating protection: grill has been
operated at the level 12 for a very long
time.
Safety shut-off: appliance has not been
operated in the past four hours.
Power outage: after a power outage, the
appliance stays switched off for safety
reasons.
Installation error
The heat causes the cooktop's metal to
expand.
WARNING
Risk of electric shock
Incorrect repairs are dangerous. Repairs may only
be carried out by an authorized servicer. If the
appliance is not functioning properly, unplug the
power cord or switch off the fuse in the fuse box.
Contact Customer Support.
Solution
The appliance turns itself on again automati-
cally after it has cooled down enough.
Turn the control knob to 0 and then switch
on again, if necessary.
Turn the control knob to 0 and then switch
on again, if necessary.
Check correct fitting of the connecting
cable to the control panel. The plug must
engage.
This is normal. No curving is visible after
cooling down.
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