7. Possible Malfunctions
In case of malfunction, disconnect the device from its power source. Before contacting
the service or sales agent, verify - based on the table below - whether it is possible to
eliminate disruption in operation.
Problem
The device is turned on,
but the red indicator light
does not turn on.
Red descaling indicator is
on during the operation.
The device is turned on,
the ON/OFF switch
indicator is on, but the
device is not heating.
The device turns off.
The green indicator light
does not turn on.
The fuse blows immedia-
tely after turning on.
Cause
The power plug is not
properly inserted into
the socket
Disconnected fuse
Damaged indicator light
Damaged switch
The device is scaled
Damaged heating
element
Damaged thermostat
Damaged thermostat
The device is scaled
The brewing / heating
process is not comple-
ted yet
Damaged indicator light
Damaged thermostat
Electrical short circuit
Solution
Properly insert the plug
into the socket
Check the fuse
Check the device in
another socket
Contact a salesperson
Remove the plug. Leave
the device until cooling
down, then descale it
according to section
6 "Cleaning and
descaling"
Contact a salesperson
Contact a salesperson
Remove the power plug
and leave the device to
cool. Remove the base
and press the RESET
button on the bottom of
the device. Bear in mind
the necessary quantity of
water in the device
Descale the device accor-
ding to section 6 „Clea-
ning and descaling"
Wait until the brewing /
heating process will be
completed
Contact a salesperson
Contact a salesperson
Contact a salesperson
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