Troubleshooting
The refrigerator is running frequently or for a long time.
• New product may be wider than the previous one. Larger refrigerators operate for a longer
period of time.
• The room temperature may be high. >>> It is normal that the product operates for longer
periods in hot ambient.
• The refrigerator might be plugged in recently or might be loaded with food. >>> When the
refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set
temperature. This is normal.
• Large amounts of hot food might be put in the refrigerator recently. >>> Do not put hot food
into the refrigerator.
• Doors might be opened frequently or left ajar for a long time. >>> The warm air that has
entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the
doors frequently.
• Freezer or refrigerator compartment door might be left ajar. >>> Check if the doors are closed
completely.
• The refrigerator is adjusted to a very low temperature. >>> Adjust the refrigerator temperature
to a warmer degree and wait until the temperature is achieved.
• Door seal of the refrigerator or freezer may be soiled, worn out, broken or not properly seated.
>>> Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a
longer period of time in order to maintain the current temperature.
Freezer temperature is very low while the refrigerator temperature is sufficient.
• The freezer temperature is adjusted to a very low value. >>> Adjust the freezer temperature to
a warmer degree and check.
Refrigerator temperature is very low while the freezer temperature is sufficient.
• The refrigerator temperature is adjusted to a very low value. >>> Adjust the refrigerator
temperature to a warmer degree and check.
Food kept in the refrigerator compartment drawers is frozen.
• The refrigerator temperature is adjusted to a very high value. >>> Adjust the refrigerator
temperature to a lower value and check.
Temperature in the refrigerator or freezer is very high.
• The refrigerator temperature is adjusted to a very high value. >>> Refrigerator compartment
temperature setting has an effect on the temperature of the freezer. Change the temperatures
of the refrigerator or freezer and wait until the relevant compartments attain a sufficient
temperature.
• Doors are opened frequently or left ajar for a long time. >>> Do not open the doors frequently.
• Door is ajar. >>> Close the door completely.
• The refrigerator is plugged in or loaded with food recently. >>> This is normal. When the
refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set
temperature.
• Large amounts of hot food might be put in the refrigerator recently. >>> Do not put hot food
into the refrigerator.
Vibrations or noise.
• The floor is not level or stable. >>> If the refrigerator rocks when moved slowly, balance it by
adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and
level.
• The items put onto the refrigerator may cause noise. >>> Remove the items on top of the
refrigerator.
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Refrigerator / User Manual