Warranty Repairs - PROZIS FAB Manual Del Usuario

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repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product's consumable
components, such as batteries, is not covered by this warranty unless the malfunction is
caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need rises to exercise the rights conceded to you through this warranty, contact the
Prozis customer service via the communication channels provided on the Prozis website, and
follow the provided instructions or recommendations. Contact and technical assistance infor-
mation is also provided at the end of this warranty. Any claims made regarding this warranty
will only be valid if proof of purchase is presented by the original customer. This proof of
purchase may be original invoice or receipt, as long as it includes information regarding the
date of purchase and the product's model name.

WARRANTY REPAIRS

Any repairs made under this warranty cannot be made by third parties. This warranty does
not apply to any repairs, or damage caused directly by such repairs, that have impacted or
caused the damage that is the subject of the respective warranty claim.
EXCLUSIONS
The following situations are not covered by this warranty:
1. Any wear and tear of parts and components resulting from normal product use.
2. Cracks, dents, scratches, and other types of superficial damage that only affect the
product's appearance.
3. Any malfunction caused by inappropriate use of the product that does not comply with
user manual instructions.
4.Use and storage of the product not complying with user manual instructions.
5.Opening of the product by a third party who is not authorized to proceed to its repair.
6. Altering or changing parts or components, whether internal or external.
7. Damage caused by battery leakage resulting from the breaking of any of its components,
or from product misuse.
8. Malfunction or damage due to reasons that cannot be ascribed to the production or design
of the product.
9. Use of the product in the context of a business, occupation or commerce.
10. Malfunction due to use that does not comply with the technical or security norms in force,
or with user manual instructions.
The services provided by Prozis in order to repair or fix any fault or malfunction resulting from
the verification of any of the aforementioned excluded situations will be subject to payment
of labor, transport and component costs.
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