Q: Menu button "M" was no responding.
A: Because when the camera is recording, you can not operate the menu button,
please press
button to stop recording.
Q: The camera keeps turning on and off automatically.
A: Please charge the camera via USB car charger, do not charge the battery via the USB
data cable with other adapters
Q: Cannot download the "Akaso Car" app
A: 1. Please check your device's version whether it is Android 4.4 & above or iOS & above.
2. Change another mobile phone.
Q: Cannot connect to camera's Wi-Fi
A: 1. Please make sure the phone's Wi-Fi keep on.
2. Check the SSID and PWD is same with the content of the camera.
Q: There is no GPS track on video.
A: 1. The GPS icon
to fix the position.
2. You need to download AKASO dedicated player to play videos.
3. Please turn off camera's Wi-Fi to download the videos in playback, keep your mobile
phone online to show GPS track.
CONTACT US
For any inquires, issue or comments concerning our products, please send
E-mail to the address below, and we will respond as soon as possible.
US customer service line: (301)670-7335
8am-5pm EST
17
is flashing, indicating no positioning. Please wait for about 3 minutes
Monday-Friday (except holidays)
English