General Considerations; Warranty Period - PROZIS Cocoon Manual Del Usuario

GENERAL CONSIDERATIONS

This document contains the terms and conditions of Prozis' warranty for final consu-
mers.
This warranty is valid exclusively for consumers who purchase the product for non-
-professional purposes.

WARRANTY PERIOD

Prozis guarantees the product is to remain free from material and production defects
for a 2-year period, counting from the date of initial purchase by a consumer and
respective delivery, or for longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the product's con-
sumable components, such as batteries, is not covered by this warranty unless the
malfunction is caused by faulty design, materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this warranty, please
contact Prozis customer service via the communication channels provided on the Pro-
zis website, and follow the provided instructions or recommendations. Contact and
technical assistance information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of purchase is pre-
sented by the original customer. This proof of purchase may be the original invoice
or receipt, as long as it includes information regarding the date of purchase and the
product's model name.
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