Troubleshooting Tips - Wren V5BT14 Guía De Preparación

Troubleshooting Tips

Problem Possible Solutions
Cannot pair • Make sure your V5BT is discoverable. Refer to "Pairing with your V5BT"
the speaker on pages 8-9.
with my • Make sure the Bluetooth feature on your device is turned on.
Bluetooth® • Your Bluetooth device may be out of range – try moving it closer to
device the V5BT.
• Turn the V5BT off and back on.
• Make sure your Bluetooth device supports the A2DP (stereo Bluetooth)
profile.
• Make sure when connecting to a PC or Mac computer that you select the
V5BT14_xxxxxx as the audio output device within the audio settings menu of
the computer. You may need to play an audio track to make the connection.
Poor sound • Your Bluetooth device may be out of range. Try moving it closer to the V5BT.
quality from • Make sure your Bluetooth device and/or you V5BT are not positioned near
a Bluetooth® other devices that generate electromagnetic interference, e.g., cordless
device phones, microwave ovens, wireless routers, or other Bluetooth devices.
• Reduce the number of applications running on your Bluetooth device.
Running multiple applications can reduce the amount of internal resources
available to transmit audio. Closing non-essential applications may improve
audio quality.
• Try turning off your source device's Wi-Fi®.
• Try unpairing and then re-pairing your Bluetooth device to your V5BT.
• Turn the V5BT off and back on.
• Clear the memory of your V5BT following step 4 on page 11. The Bluetooth
source indicator on the control panel of your V5BT will blink amber
once every second to indicate that the "discoverable" mode is engaged.
Then re-pair your device following instructions on pages 8-9.
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