Troubleshooting - K2 Pumps UTA02502K Manual Del Propietário

TROUBLESHOOTING

Problem
Motor runs but no water is
discharged
Motor just hums – pump not
running
Motor does not run or make
any noise at all
For Professional Technical Support call 1-844-242-2475
Possible Cause
1. Pump is air-locked
2. Be sure pump is actually
running, not just humming
3.
Discharge hose or pipe is
blocked or too restrictive
4. Discharge hose/pipe goes up too
high
5. Impeller or other internal parts
are worn, damaged, or clogged
6. Check valve (if installed) is
installed backwards
1. Impeller is stuck or jammed with
debris
2. Motor is locked up
3. Motor has failed
1. Pump is not getting any power
2. Water sensing probes not
submerged in at least 1-1/4 in. of
water.
3. Water sensing probes are
damaged or covered with debris.
4. Pump has overheated from
continuous use
5. Internal connection or motor has
failed
6. The liquid temperatures below 30
degrees F or above 77 degrees F.
Corrective Action
1. If pump is equipped with an anti-airlock hole,
be sure it is clear of debris.Lay pump down
on its side and stand it upright while in the
water to allow air to escape from and water
into the impeller area.
See section below called "Motor hums-pump
2.
not running"
3. Check hose/pipe for blockages. Check
manual for maximum lengths of pipe/hose
that pump can handle. Do not use a
hose/pipe that is narrower than the
discharge of the pump itself.
Every pump has a maximum "head"
4.
capability, which is the highest it can lift
water. Do not route discharge hose/pipe
higher than the rating on Pg. 2.
5. Inspect the impeller and volute for wear or
breakage. Repair or rebuild as needed.
Check for clogs in the impeller screen and in
the outlet riser (part that extends from volute
to outlet).
6. Check body of check valve for an arrow
indicating flow direction, or markings of "in"
and "out" or similar. Install in proper direction
to allow water flow.
1. Inspect the impeller area for any debris that
may have entered. Remove as needed.
Make sure impeller rotates freely.
2. Check cooling shroud and/or vents in motor
case for foreign objects or for shifting in the case. Remove objects and/or straighten the
motor shroud.
3. If all items above check out OK, the motor
has failed. Replace pump
1. Check outlet where pump is plugged
in. Make sure it has power. If no power
check your home's fuse or circuit breaker
panel and repair as needed.Pump is not
plugged in properly. Ensure pump's plug is
making good contact in outlet.
2. Ensure pump is sitting flat in the water. Pump
will not begin operating until the water
sensing probes are submerged in at least
1-1/4 in. of water.
3. Remove sensor protector screen. Flush the
sensor housing with fresh water and ensure
the probes are clean.
4. Most K2 utility pumps are not designed to
run for extended periods of time. The pump
has turned off to protect itself and user. Allow
pump to cool before next use.
5. If all items above check out OK, the motor
has failed. Replace pump.
6. Do not operate pump in temperatures as
indicated.
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