Tips And Troubleshooting - Polk TSRX1 TRUE Guia De Inicio Rapido

Tips and troubleshooting

I don't have an HDMI port labeled "ARC" on my TV.
• Connect an optical audio cable between the TV and sound bar.
• Refer to your TV's manual for instructions on how to turn off the TV's internal speakers.
I don't hear any sound.
• Use only one audio cable connected to the TV (HDMI, optical or analog).
• Make sure your cables are properly connected to the correct ports.
• If using HDMI, make sure you are connected to the HDMI port marked "ARC", and refer to your
TV's manual to make sure the HDMI ARC function is enabled.
• Select the corresponding input on the sound bar.
My sound bar is not turning on when I turn on my TV.
• Make sure your sound bar is connected to your TV using an HDMI cable.
• Refer to your TV's manual to make sure that HDMI CEC and ARC are both enabled.
I hear an echo or I hear sound coming from both the TV and the sound bar.
• Refer to your TV's manual to disable the internal TV speakers.
How do I perform a factory reset?
• Press and hold the TV and Voice buttons at the same time until all status lights turn orange
(about 7 seconds), then release the buttons.
• All status lights will turn off indicating the reset sequence has started.
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