Technical And Legal Information; 2- Warranty - THOMSON 510059 Manual Del Usuario

12-24V UNIVERSAL SOLAR KIT
G - TECHNICAL AND LEGAL INFORMATION
2 - WARRANTY
This product is guaranteed for parts and labour for 2 years from the date of purchase. Proof of purchase
must be retained for the duration of the warranty period. The batteries are guaranteed for one year.
The warranty does not cover damage caused by knocks or accidents. Be careful not to scratch the solar
panel surface when installing it or it will not effectively charge the batteries.
This solar kit is designed to power a motorised gate compatible with solar power. Any other use will not
be covered by any warranty.
3 - HELP AND SUGGESTIONS
• If, despite the care we have taken in designing our products and drafting these instructions, you do
encounter difficulties when installing your product or you have any questions, we urge you to contact one
of our specialists who will be glad to help.
• If you encounter operating problems during the installation or a few days afterwards, it is essential that
you are in front of your installation when contacting us, so that one of our technicians can diagnose the
source of the problem, as it will probably be the result of a setting that is incorrect or an installation that
is not to specification. If the problem is caused by the product itself, the technician will give you an RMA
number so that you can return the unit to the shop.
Without this RMA number, the shop may refuse to exchange your product. Need advice for the installation
or start-up of your product?
Contact our customer service technicians on:
0 892 701 369 0,35 € / min
m c o n . s o m o h y t m w . w w
Monday to Friday, 9pm to 12pm, and 2pm to 6pm.
Avidsen undertakes to keep a stock of spare parts for this product throughout the contractual warranty
period.
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