Troubleshooting (cont.)
Symptoms
4.
The remote control is
locked and will not work.
Warranty
THREE YEAR LIMITED WARRANTY FOR VITREOUS CHINA COMPONENT
THREE YEAR LIMITED WARRANTY FOR MECHANICAL PARTS
Kohler Co. warrants the vitreous china component on the KOHLER Numi toilet to be free of defects in
material and workmanship during normal residential use for three (3) years from the date of installation.
Kohler Co. will further warrant all mechanical parts in the KOHLER Numi toilet to be free of defects in
material and workmanship during normal residential use for three (3) years from the date of installation.
This warranty only applies to the KOHLER Numi toilet when installed in the United States of America and
Canada.
If a defect is found in normal use, Kohler Co. will, at its election, repair, replace or make appropriate
adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident, misuse or
abuse is not covered by this warranty. This warranty expressly excludes labor charges, removal charges,
installation, or other incidental or consequential costs. Improper care and cleaning will void the warranty.
Use of in-tank toilet cleaners will void the warranty. In no event shall the liability of Kohler Co. exceed the
purchase price of the product.
If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home Center or
E-tailer, or by writing Kohler Co., Attn: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA.
Please be sure to provide all pertinent information regarding your claim, including a complete description of
the problem, the product, model number, color, the date the product was purchased and from whom the
product was purchased. Also include your original receipts. For other information or to obtain the name and
address of the service and repair facility nearest you, call 1-800-4KOHLER (1-800-456-4537) from within the
USA and Canada and 001-800-456-4537 from within Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO.
AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions
may not apply to you. This warranty gives you specific legal rights. You may also have other rights which
vary from state/province to state/province.
This is Kohler Co.'s exclusive written warranty.
Kohler Co.
Probable Causes
A. When different options are
selected rapidly before the
previous selection is complete,
it may cause the remote control
to lock.
35
Recommended Action
A1. Using a pen, push the reset button
on the back of the remote control.
A2. Call the Customer Care Center
using the information provided on
the back page of this manual.
1197249-5-D