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TROUBLESHOOTING

Problem
Electric vacuum does not
capture the debris
Debris escapes from the
filter
Debris escapes from the
filter bag / filter cage
Electric vacuum cannot be
charged / recharged
Pivoting suction head (if
provided) does not move
smoothly
DISPOSAL
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local
authority or retailer for recycling advice.
Possible Cause
Solution
Battery is drained
Charge the battery again.
Power off the electric vacuum and inspect the middle gap of the electric vacuum to
see if the impeller is jammed by larger debris. If possible, use a small tool to
remove it with intensive care & caution. If necessary, contact your dealer for further
Impeller is jammed
instructions.
WARNING! Make sure the electric vacuum is powered off when the unit is being
serviced.
Impeller is broken
Contact an authorized dealer regarding replacements.
Filter is full
Clean the filter.
Canopy flap works like a door to prevent the debris from escaping from the filter.
Canopy flap is damaged
Contact dealer for replacement part and instructions.
Replace with a new filter bag / filter cage. Contact an authorized dealer regarding
Filter bag / filter cage is
damaged.
replacements.
Contact an authorized dealer regarding replacements.
WARNING! DO NOT open the electric vacuum and replace the battery by yourself.
Battery is damaged
This could result in severe or fatal injuries, as well as voiding the warranty.
USB cable is damaged
Replace with a new USB cable.
USB charger (not
Replace with a new USB charger.
included) is out of
order
Clean out the debris from the wheel.
Wheel is jammed
Note: Do not attempt to take out the wheels.
8
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