TROUBLE SHOOTING/CORRECTIVE ACTION GUIDE:
PROBLEM
CORRECTIVE ACTION
-Motor will not start
- Check fuse or circuit breaker to ensure power is to
- Check extension cord with another
- Call customer service representative
-Motor keeps slowing down
- The underside of the mower may be plugged with
- Grass may be too tall, try pushing at a slower pace, or
- Check blade sharpness and balance, and correct if
- If mulching, it may be too much grass, UNPLUG mower
-
Runs but poor cut results
- The blade may be dull, unplug mower and carefully
- Blade may be damaged (bent or badly chipped),
- Grass may be too high or thick for cutting height,
-Excess vibration
- Blade may be loose, UNPLUG mower and check blade
- Blade may be bent or badly chipped , UNPLUG mower
- Blade may be unbalanced. Refer to blade balancing
-Mower is hard to push
- Mower is too close to the ground with the amount of
- UNPLUG mower and check wheels and axles to
-Mower leaves clumps of grass
- Too much grass, UNPLUG mower and raise cutting
- If mulching, it may be too much grass, UNPLUG mower
- UNPLUG mower and carefully check blade for
- Grass may be too wet to cut. Wait for grass to dry.
-Discharge/Bag plugging
- Grass may be too wet, try again when grass is dry.
- Too much grass, UNPLUG mower and raise cutting
ACCESSORIES:
Recommended accessories for use with your tool are available from your local
dealer or authorized service center. If you need assistance regarding accessories,
please call: 1-800-54-HOW-TO.
WARNING:
The use of any accessory not recommended for use with this tool
could be hazardous.
outlet
electrical device to ensure cord is good.
1 800 54 HOW TO
clippings, UNPLUG mower and clean out.
raise cut height.
required.
and attach discharge chute to disperse grass
check for sharpness.
UNPLUG mower and replace if necessary.
UNPLUG mower and raise cutting height.
for tightness.
and replace if necessary.
section of instruction manual.
grass being cut, UNPLUG mower and raise cutting
height.
ensure all are rotating easily.
height.
and attach discharge chute to disperse grass
sharpness.
height.
Service Information
Black & Decker offers a full network of company-owned and authorized service
locations throughout North America. All Black & Decker Service Centers are staffed
with trained personnel to provide customers with efficient and reliable power tool
service.
Whether you need technical advice, repair, or genuine factory replacement parts,
contact the Black & Decker location nearest you.
To find your local service location, refer to the yellow page directory under
"Tools—Electric" or call:
1-800-54-HOW-TO.
WARRANTIES
Full Two-Year Home Use Warranty
Black & Decker (U.S.) Inc. warrants this product for two years against any defects in
material or workmanship. The defective product will be replaced or repaired at no
charge in either of two ways:
The first, which will result in exchanges only, is to return the product to the retailer from
whom it was purchased (provided that the store is a participating retailer). Returns
should be made within the time period of the retailer's policy for exchanges (usually 30
to 90 days after the sale). Proof of purchase may be required. Please check with the
retailer for their specific return policy regarding returns that are beyond the time set for
exchanges.
The second option is to take or send the product (prepaid) to a Black & Decker owned
or authorized Service Center for repair or replacement at our option. Proof of
purchase may be required. Black & Decker owned and authorized service centers are
listed under "Tools-Electric" in the yellow pages of the phone directory.
This warranty does not apply to accessories. This warranty gives you specific legal
rights and you may have other rights which vary from state to state. Should you have
any questions, contact the manager of your nearest
Black & Decker Service
Center.
Deck Warranty
Lifetime Warranty for DECK only against any defects in material or workmanship.
This product is not intended for commercial use.
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
See 'Tools-Electric'
– Yellow Pages –
for Service & Sales