Care and maintenance
Problem
Refrigerator and
Freezer section
are not cooling.
29
Troubleshooting guide
COOLING
Before conducting troubleshooting, make sure that the following basic requirements
are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient Temperature Limits
Electrical Ratings
Possible Causes
The refrigerator control is set to
OFF (some models).
Refrigerator is set to demo mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently
relocated.
0.5 gpm (1.9 lpm)
Potable Water
40-120 psi (138 - 827 kPa)
55°F - 100°F
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
Solutions
Turn the control ON. Refer to the Setting
the Controls section for proper
temperature settings.
Demo Mode allows the lights and control
display to work normally while disabling
cooling to save energy while on the
showroom floor. Refer to the Setting the
Controls section for instructions on how to
disable Demo Mode.
During the defrost cycle, the temperature
of each compartment may raise slightly.
Wait 30 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
If the refrigerator was stored for a long
period of time or moved on its side, it is
necessary for the refrigerator to stand
upright for 24 hours before connecting it to
power.