TROUBLESHOOTING
Problem
My electronic device
is not charging
Solution
Confirm that you have followed the set-up
instructions and that the Powermat Mat is
properly plugged into an electrical outlet
and the DC plug is inserted into the mat.
Make sure that you have properly
inserted your device into the appropriate
model-specific Powermat Receiver.
Verify that your handheld device is
properly positioned on the Powermat
Mat and that the indicator light is lit,
indicating that a connection has been
made between the mat and your
enabled device (make sure that the light
is not turned off via the light button on
the rear of the mat).
Please note that this may also indicate
that the device has been fully charged
and no further charging is needed.
NOTE: Devices that have not been
enabled with a Powermat Receiver will
not activate.
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