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TROUBLESHOOTING
If you still have questions or an unresolved issue after going through this troubleshooting guide, or
just want to speak to a Kobalt product expert, please call our customer service department at
1-888-3KOBALT (1-888-356-2258), 8 a.m. - 8 p.m., EST, Monday – Friday.
PROBLEM
Motor fails to start
when switch trigger
is depressed.
Trimmer smokes
during operation.
Trimmer head will
not advance line.
Line is not cutting
well.
POSSIBLE CAUSE
1. Power cord is not plugged in
or connection is loose.
2. Household circuit breaker is
tripped.
3. Possible wiring or electrical
contact problem.
1. Trimmer damaged.
1. The motor shaft or trimmer
head is bound with grass.
2. Not enough line in the spool.
3. Trimmer head is dirty.
4. Line is tangled on the spool.
1. The cutting blade on the guard
has become dull.
CORRECTIVE ACTION
1. Plug in the power cord.
2. Check circuit breaker.
3. Call 1-888-3KOBALT (1-888-356-2258)
for technical service.
1. Do not use the string trimmer.
1. Stop the trimmer, unplug the trimmer, and
remove any grass.
2. Unplug power cord and replace
the trimmer line. Reference section
"Cutting Line" in this manual.
3. Unplug the trimmer, and clean the
spool.
4. Unplug the trimmer, remove the
line from the spool and rewind.
1. Sharpen the cutting blade with a
file or replace it with a new blade.
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