Troubleshooting - CONFORM Orlo MYPLACE CSBO-1 Manual Del Usario

Troubleshooting

Issue
No sound from the speakers when I try to play
over Bluetooth
or via Line-In.
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The sound gets distorted when I play via the
Line-In input from my computer.
I cannot pair and connect Bluetooth
I cannot start the unit, or it suddenly shuts off
by itself.
I do get sound from the speakers but no signal
from Line-Out.
I cannot connect TWS to the paired unit.
Possible solution
• Confirm that the unit is powered on.
• Press the PWR button to toggle between
sound sources. Line-In is only available when
a cable is connected and the current unit is
primary if using an active TWS connection.
The secondary unit cannot toggle to Line-In.
• Increase the volume.
Some devices can produce very high signal
levels, much higher than standard line level.
Try to decrease the output volume from your
device.
to the chair. • Confirm that the unit is powered on.
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• Double click the PWR button to enter the
Bluetooth
flash blue.
• From your device, make a Bluetooth
for "Conform Sound by Orlo XX" where XX is
a number between 01 and 99. Choose this,
and both pairing and connection should be
established. A short sound prompt indicates
a successful pairing and connection.
• Confirm that the unit is charged.
• Make sure the unit is not too hot or exposed to
direct sunlight. If the internal battery reaches
50°C, the unit will stop charging. If the bat-
tery then gets depleted, the unit will not start
until it cools down and allows charging again.
• Ensure that the 3.5 mm stereo plug is plug-
ged in properly all the way.
• Test the Line-Out with another audio device.
• Check that the "rings" of the 3.5 mm stereo
plug of the cable are clean and free from dirt
and oxidation.
• Make sure that the units are not playing
sound simultaneously.
• If the problem persists, turn the unit off
and on again and try to reestablish TWS
connection.
• Disconnect all Line-In cables.
pairing mode. The LED light will
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ENG
scan
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