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GENERAL WARRANTY CONDITIONS
1 - Baxi Heating, S.L.U., in accordance with Royal Legislative Decree 1/2007 of November 16, is liable before
the user for the non-conformity of their products occurring during the first two years as of the purchasing date
reflected on the purchasing invoice.
Unless there is evidence to the contrary, it shall be presumed that the product's non-conformities occurring
within six months of the purchasing date were already present when the product was commissioned.
Baxi Heating, S.L.U., in addition to the legal warranty mentioned in the previous paragraphs, also offers an
additional and voluntary commercial warranty, which presumes the product's non-conformities occurring
within two years as of the purchasing date were already present when the product was commissioned.
Consequently, Baxi Heating, S.L.U. offers a 2-year FULL warranty on spare parts.
2 - The warranty shall not be applicable to the following cases:
a) Fault or malfunction caused by improper installation according to the installation instructions or non-
compliance with the regulations in force in the installation of the appliance.
b) Improper transport or storage, corrosion, abrasion, lack of cleaning, lack of mantinance, misuse or abuse,
fire, frost, normal wear and tear, or any other reason not related to the appliance.
c) Intervention of unauthorised personnel or use of non-original spare parts.
d) Use of unsuitable accessories or when the fault is a consequence of the installation structure in which the
product is integrated, or caused by any other external element affecting it.
e) When it is verified that the products have been in operation for a period longer than the one covered by the
warranty.
f) Direct exposure to water splashes and existence of leaks, deformations, or breakage not attributable to
manufacturing defects (excess pressure due to installation defects, etc.).
3 - The warranty shall not cover expenses derived from uninstallation, construction, demolition, elevation,
transport, or dismantling in the cases of areas difficult to access. Additionally, it shall not cover the expenses
derived from the disassembly of items such as furniture, cabinets, etc., which hinder free access to the
appliance or its components.
4 - This certificate, duly completed and stamped by the installer, must be submitted in order to request any
assistance covered under the warranty.
5 - In particular, Baxi Heating, S.L.U. shall not be liable for damages to persons or things that may be caused
by any of the reasons specified in section 2 above.
6 - Any other claim not specified in the previous sections is excluded unless expressly provided by law.
7 - This warranty shall not affect the rights that the consumer has in accordance with Royal Legislative
Decree 1/2007 of November 16, Guarantees in the Sale of Consumer Goods and other applicable
regulations.
8 - If you wish to file a claim, please contact the dealer where you purchased the product. If filing a claim
through this channel is not possible, please contact Baxi Heating, S.L.U.
Recommendations:
Before using the appliance, carefully read the product instructions.
Use our authorised Baxi Heating service to carry out the commissioning, adjustment and, periodic
maintenance of your appliances.
Subscribe to a maintenance plan with our authorised Baxi Heating service to ensure correct operation and
minimum consumption of your appliance at all times.
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