Table 1 Installation Issues and Possible Solutions
Problem
Windows shows the
PCI Adapter as an
unknown device
Power/Activity LED is
off
Telephone Technical Support and Repair
To obtain telephone support as part of your warranty and other
service benefits, you must first register your product at:
http://eSupport.3com.com/
Contact Us
3Com offers telephone, e-mail and Internet access to technical
support and repair services for registered products. To access
these services for your region, use the appropriate telephone
number, URL, or e-mail address from the following URL:
http://csoweb4.3com.com/contactus/
Telephone Technical Support and Repair
Possible Solution
Verify that the PCI Adapter is inserted
■
properly into the PCI slot.
If the PCI Adapter is inserted properly into
■
the slot and Windows still does not
recognize it, use the Device Manager to
remove the unknown device, and then
repeat the setup procedure.
Verify that the PCI Adapter is inserted
■
properly into the PCI slot.
Verify that the driver was installed
■
successfully by checking the status of the
device on the Device Manager. See "What
to Do Next" on page 10.
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