Troubleshooting Guide - memorex MMP8590-BLK Guía Del Usario

If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM
Unit will not
turn on.
turned on.
No sound.
The computer is not
recognizing the

TROUBLESHOOTING GUIDE

CAUSE
Battery is low/empty.
Power is not
on the power.
Headphones are not
inserted.
Volume is set too
low.
The media files
are corrupted.
No files are in the
player.
The player is
not securely connected. securely connected.
Computer is not
compatible.
SOLUTION
Recharge battery as
described on page 7.
See page 22 for how to turn
Insert headphones.
Raise the volume using the
Volume Up button.
Download uncorrupted
files.
Upload files to the unit as
described on pages 16-19.
Make sure player is
Supported OS: Windows XP
and Vista.
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