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EN
Our 24 months warranty does not cover damage
caused by normal wear and tear, accidents,
abusive use, negligence or the consequence of
failing to comply with the user manual. Examples
of normal wear and tear include wheels and
fabric worn down by regular use and the natural
breakdown of colors and materials over extended
period of time and use.
What to do in case of defects:
Should problems or defects arise, your first point
of contact is your Bébé Confort dealer or retailer.
(1)
Our 24 months Warranty is recognized by them
.
You must present your proof of purchase, made
within the 24 months preceding the service
request. It is easiest if you get your service
request pre-approved by Bébé Confort Service.
In principle, we pay for shipment and for return
freight connected to service requests under the
warranty. Damage not covered by our warranty or
on products outside of warranty can be handled
at a reasonable fee.
This Warranty is in compliance with to European
Directive 99/44/EG of 25 May 1999.
(1) Products purchased from retailers or dealers that remove
or change labels or identification numbers are considered
unauthorized. Products purchased from unauthorized retailers
are also considered unauthorized. No warranty applies to
these products since the authenticity of these products cannot
be ascertained.
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