Scope Of The Warranty - Thermor ONIX CONNECT Instrucciones De Instalacion Y De Uso

EN
Installation manual: Warranty

7. Scope of the Warranty

This warranty does not cover malfunctions due to:
7.1 Abnormal environmental conditions
• Various damage caused by shocks or falls during handling after leaving the factory.
• Installing the appliance in a location subject to freezing or bad weather (humid, harsh or poorly
ventilated environments).
• Using water with hardness criteria as defi ned in DTU Plumbing 60-1 addendum 4 hot water (chlorides,
sulphates, calcium, resistivity and CAT).
• Water hardness < 15 °f.
• Failure to conform to the standards (EN 50160) for electrical networks (e.g. power supply with
minimum or maximum voltage, incorrect frequencies).
• Damage resulting from problems that could not be detected due to the choice of the installation
location (diffi cult access) and which could have been avoided by immediate repair of the appliance.
7.2 Installation that is not in compliance with regulations, standards and best practices
• New safety unit which complies with the EN 1487 standard not installed or installed incorrectly,
or installed with altered settings, etc.
• Direct installation on the water heater of a hydraulic system preventing the operation of the safety
device (pressure reducer, stopcock, etc.) (see page 14).
• Abnormal corrosion of the inlets (hot or cold water) following incorrect hydraulic connection (poor
sealing) or absence of dielectric sleeves (iron/copper direct contact).
• Faulty electrical connection: not in compliance with standard NF C 15-100 or standards in force in
the country, improper grounding, insuffi cient cable length, connection with fl exible cables, failure to
comply with the wiring diagrams as recommended by the manufacturer.
• Appliance positioned in contravention of the instructions in the user guide.
• External corrosion due to poor water tightness of the piping.
• Electrical protection enclosure not installed or incorrectly mounted.
• Cable routing not installed or incorrectly mounted.
• Falling of the appliance due to the use of fi xings not suited to the mounting support.
7.3 Defective maintenance
• Abnormal scaling of heating components or safety components.
• Failure to perform maintenance on the safety unit, resulting in overpressure.
• Alteration of the original equipment, without contacting the manufacturer, or using spare parts
not referenced by the manufacturer.
• Failure to observe the maintenance conditions for the magnesium anode (see paragraph 8.3).
These appliances comply with directives 2014/30/EU relating to electromagnetic compatibility,
2014/35/EU relating to low voltage, 2011/65/EU relating to ROHS and 2013/814/EU which completes
directive 2009/125/EC relating to ecodesign.
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