Problem
The mower fails to start
The mower cuts unevenly.
Mower stops while
mowing.
Excessive vibration
Handle not in position
TROUBLESHOOTING
Possible cause
The safety key is not inserted in the slot.
The battery pack is depleted.
The battery pack is not attached to the
mower.
Battery or mower circuitry is too hot.
Mower deck is clogged with grass and
debris.
Dull blade.
The cutting height is not set properly.
The battery pack is depleted.
Mower is in overload condition.
Mower deck is clogged with grass and
debris.
Battery or mower circuitry is too hot.
Cutting blade is loose.
Bent cutting blade.
Bent reel shaft.
Handle knobs not tightened.
Insert the safety key.
Charge the battery pack.
Attach the battery pack to the mower.
Allow the battery pack or mower to cool down.
Clean the mower deck and make certain that
the blade has freedom of movement.
Sharpen or replace blade.
Raise the blade to a higher setting.
Charge the battery pack.
Raise cutting height or slow down the mowing.
Unclog mower deck. Raise cutting height, or
cut a narrow swath.
Allow the battery pack or mower to cool down.
Tighten the blade bolt.
Replace the blade.
Contact the service center at 1-800-618-7474.
Tighten handle knobs.
15
Model 2020-16S
Solution