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care and
maintenance
To keep your product working and looking its best, please follow these simple care guidelines.
WARNING:
1. Be sure to disconnect the power cord from the electrical outlet before cleaning.
2. When cleaning the controller or power switch, use a dry cloth only. Never use a damp cloth to clean the controller
or power switch.
3. Be sure to test any cleaning solution on a small, inconspicuous part of the product to ensure that the color does
not fade prior to using the solution on the entire product surface.
4. Do not use benzene, thinner or any other solvents on your product.
Cleaning Code Standard: W
To maintain your Human Touch product in optimum condition, dust it frequently and/or vacuum it with a soft brush vacuum
extension. If your product becomes dirty, use a water-based upholstery cleaner only. To treat stains, spot clean with an
upholstery shampoo or a mild detergent foam.
Natural leather is a breathing, porous material similar to human skin, and is susceptible to changing color due to absorbing
dirt, sweat, moisture, greases, and oils. Care should be taken to avoid or minimize contact with bare skin and hair, as well as
food items, as this may cause discoloring, especially on lighter leather colors. Some immunity to discoloring and protection
from cracking and drying may be achieved by periodically rubbing the entire leather surface with beeswax, saddle-soap, or
natural leather conditioner from a reputable supplier (follow application instructions carefully).
Maintenance and Repair:
1. The mechanics of this product are specially designed and constructed to be maintenance free. No periodic lubrication
or servicing is required.
2. Your chair should only be serviced by an authorized service center.
Use and Storage Environment:
1. When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled and that
the unit be placed in an environment free of dust and moisture.
2. Do not store near heat or open flame.
3. Do not leave this product exposed to direct sunlight for long periods of time. This may cause fading or damage.
4. Do not use or store in extreme temperatures; product stored in cold temperatures may require 48 hours at room
temperature to function properly.
5. Product should be used and stored in an environment with non-condensing humidity ranging from 10 to 80%;
excessive humidity will damage the mechanics.
Miscellaneous:
1. Foreign objects should not be inserted between the massage nodes or the unit housing.
2. Care should be taken not to overload the unit.
humantouch.com
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having
trouble?
Should your Perfect Chair exhibit any abnormal recline behavior, please do the following to fully reset the chair; just like
with any other electronics, this simple reset sequence will resolve many issues:
1. Unplug the chair from the power source.
2. Wait 30 seconds.
3. Plug the chair back into the power source.
If your chair has no power:
1. Check the power cord - Make sure the power cord is not damaged.
2. Check the wall outlet - Plug a known working device into the outlet to ensure the outlet is working.
If the issue remains, please do the following before contacting our customer experience team (this will help us help you
much more quickly):
1. Locate the serial number on label on the back of your chair and write it down.
2. Locate your proof of purchase, as we will need it to process any warranty claim.
3. Now you're ready to contact us!
Having Trouble? Contact our Customer Experience team at 800-355-2762,
Monday – Thursday 7 AM to 4:30 PM PST, Friday 7 AM to 3:30 PM
Specifications*
Operating Voltage:
Power Consumption:
Chair Size (reclined):
Product Weight:
Required Recline Clearance:
Maximum Load Weight:
*Specifications are subject to change without prior notice.
AC110-120V 60 Hz
150 Watts
62" L x 31" W x 29" H
80 Lbs.
12"
400 Lbs.
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