problem
Nothing appears in the
display, after I press the
START button.
The cuff does not
inflate.
The unit does not mea-
sure. Readings are too
high or too low.
The value is different
from that
measured at a clinic or
doctor's office.
note: if the actions described above do not solve the problem,
call 1-800-726-9855. do not attempt to repair the device
yourself.
ReliOn
Customer Service Line: 1-800-726-9855
®
probable cause
Batteries are drained.
Battery terminals are not in
the correct position.
Battery voltage is too low.
Low battery symbol blinks.
[If the batteries are drained
completely, the mark does not
appear.]
The cuff is not fastened
properly.
You moved your arm or body
during the measurement.
The cuff position is not cor-
rect.
You are using the wrong size
cuff.
The healthcare professional
may be using a different sized
cuff.
Your measurements may be
elevated by white coat hyper-
tension
troUBleshooting
corrective action
Replace all batteries with new
ones. Alkaline batteries recom-
mended.
Reinstall the batteries with
negative and positive terminals
matching those indicated in the
battery compartment.
Replace all batteries with new
ones. Alkaline batteries recom-
mended.
Fasten the cuff correctly.
Make sure you remain very still
and quiet during the measure-
ment.
Sit comfortably and still. Make
sure the cuff is at the same level
as your heart.
See Pg. E-4 "Selecting the
Correct Cuff."
See Pg. E-15 "Answers to Why
Your Readings Are Different
Between Home and the
Doctor's Office."
See Pg. E-14 "Why Measure
Blood Pressure at Home."
E-17