Before You Call for Service
Check These points if . . .
Part or all of appliance does
not work.
•
Check to be sure plug is securely in-
serted into receptacle.
•
Check or re-set circuit breaker. Check or
replace fuse.
•
Check power supply.
•
Check if surface and/or oven controls
have been properly set. See pages 6-8.
•
Check if oven door is unlocked after a
self-clean cycle. See page 13.
•
Check if oven is set for a delayed cook or
clean program. See page 11 or 13.
Surface burner fails to light.
•
Check to be sure unit is properly con-
nected to power supply.
•
Check for a blown circuit fuse or a tripped
main circuit breaker.
•
Check to be sure burner ports or ignition
ports are not clogged. See page 6.
•
Check to be sure ignitor is dry and click-
ing. Burner will not light if ignitor is
damaged, soiled or wet. If ignitor doesn't
click, turn control knob Off.
The flame is uneven.
•
Burner ports may be clogged.
•
Flame setting may need to be adjusted.
Surface burner flame lifts off
ports.
•
Check to be sure a pan is sitting on the
grate above.
Baking results differ from
previous oven.
•
Temperatures often vary between a new
oven and an old one. As ovens age, the
oven temperature often "drifts" and may
become hotter or cooler. See page 5 for
instructions on adjusting the oven tem-
perature.
NOTE: It is not recommended to adjust
the temperature if only one or two reci-
pes are in question.
17
Baking results are not what
you expected.
•
Check the oven temperature selected.
Make sure oven is preheated when recipe
or directions recommend preheat.
•
Check rack positions. See page 9.
•
Use correct pan. Dark pans produce dark
browning. Shiny pans produce light
browning. See "Cooking Made Simple"
booklet for more information on
bakeware.
•
Check the use of foil in the oven. Never
use foil to cover an entire oven rack. Place
a small piece of foil on the rack below the
pan to catch spillovers.
•
Check pan placement. Stagger pans when
using two racks. Allow 1–2 inches be-
tween pans and oven walls.
•
Make sure the oven vent has not been
blocked. See page 9 for location.
•
Check to make sure range is level.
Food not broiling properly.
•
Check oven setting. See page 10.
•
Check rack positions. See page 10.
•
Aluminum foil was incorrectly used.
Never line the broiler pan insert with foil.
Oven smokes excessively
during broiling.
•
Food too close to flame. See page 10 for
more information.
•
Broiler insert covered with aluminum foil.
•
Excess fat not trimmed from meat prior to
broiling.
•
A soiled broiler pan was used.
Oven will not self-clean.
•
Check to make sure the cycle is not set for
a delayed start.
•
Check if door is closed.
Oven did not clean properly.
•
Longer cleaning time may be needed.
•
Excessive spillovers, especially sugary
and/or acidic foods, were not removed
prior to the self-clean cycle.
Oven door will not unlock after
self-clean cycle.
•
Oven interior is still hot. Allow about one
hour for the oven to cool after the comple-
tion of a self-clean cycle. The door can be
opened when the LOCK indicator word is
not displayed.
Moisture collects in oven or on
oven window.
•
This is normal when cooking foods high
in moisture.
•
Excessive moisture was used when clean-
ing the window.
There is a strong odor or light
smoke when oven is turned on.
•
This is normal for a new range and will
disappear after a few uses. Initiating a
clean cycle will "burn off" the odor more
quickly.
•
Turning on a ventilation fan will help
remove the smoke and/or odor.
•
There are excessive food soils on the oven
bottom. Use a self-clean cycle.
"F" plus a number appears in
the display.
•
This is called a fault code. If a fault code
appears in the display and beeps sound,
press the Cancel pad. If the fault code and
beeps continue, disconnect power to the
appliance. Wait a few minutes, then re-
connect power. If fault code and beeps
still continue, disconnect power to the
appliance and call an authorized servicer.
•
If the oven is heavily soiled, excessive
flare-ups may result in a fault code during
a clean cycle. Press Cancel pad and allow
the oven to cool completely. Wipe out
excess soil then reset the clean cycle. If the
fault code and beeps still continue, dis-
connect power to the appliance and call
an authorized servicer.