Dell Wireless 2350 Broadband Router Guia Do Usuário página 84

documentation that accompanied your product. Descriptions of Dell's limited
warranties are described in preceding sections.
Return Policy
If you are an end-user customer who bought Dell Software and Peripherals
products directly from a Dell company, you may return Dell Software and
Peripherals products that are in as-new condition to Dell up to 30 days from the
date of invoice for a refund of the product purchase price if already paid. This
refund will not include any shipping and handling charges shown on your invoice;
you are responsible for those.
To return products, you must call Dell Customer Service at 1-800-387-5759 to
receive a Credit Return Authorization Number. You must ship the Dell Software
and Peripherals products back to Dell in their original manufacturer's packaging
(which must be in as-new condition), prepay shipping charges, and insure the
shipment or accept the risk of loss or damage during shipment.
To qualify for refund or replacement, returned products must be in as-new
condition, software products must be unopened, and all of the manuals, floppy
disk(s), CD(s), power cables, and other items included with a product must be
returned with it.
One-Year End-User Manufacturer Guarantee (Latin America and the
Caribbean Only)
Guarantee
Dell Inc ("Dell") warrants to the end user in accordance with the following
provisions that its branded hardware products, purchased by the end user from a
Dell company or an authorized Dell distributor in Latin America or the Caribbean,
will be free from defects in materials, workmanship, and design affecting normal
use, for a period of one year from the original purchase date. Products for which
proper claims are made will, at Dell's option, be repaired or replaced at Dell's
expense. Dell owns all parts removed from repaired products. Dell uses new and
reconditioned parts made by various manufacturers in performing repairs and
building replacement products.
Exclusions
This Guarantee does not apply to defects resulting from: improper or inadequate
installation, use, or maintenance; actions or modifications by unauthorized third
parties or the end user; accidental or willful damage; or normal wear and tear.
Making a Claim
Claims must be made in Latin America or the Caribbean by contacting the Dell
point of sale within the guarantee period. The end user must always supply proof
of purchase, indicating name and address of the seller, date of purchase, model and
serial number, name and address of the customer, and details of symptoms and
configuration at the time of malfunction, including peripherals and software used.
Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted
defect, Dell will make arrangements and pay for ground freight and insurance to
and from Dell's repair/replacement center. The end user must ensure that the
defective product is available for collection properly packed in original or equally
protective packaging together with the details listed above and the return number