10
Guarantee information and conditions
The manufacturer of the towing coupling gives the guarantee for the construction, used material,
manufacturing execution and function of the supplied towing coupling for 24 months from the date
of sale.
The complaints are to be presented by the buyer to the selling organization within the legal period.
The rightfulness of the complaint will be judged by a representative of the selling organization
together with a representative of the manufacturer in accordance with valid regulations.
The prerequisite of validity of the guarantee is that the towing coupling has to be used only for those
purposes for which it is designed.
The buyer shall examine the condition of the goods at their reception. In case of any damage of the
goods or failure to deliver any part of the towing coupling the buyer shall report such fact immediately
to the selling organization without unnecessary delay after the reception of the goods.
All parts and accessories of the towing coupling must be checked before professional fitting with
regard to their compatibility with the respective type of vehicle. The towing couplings may be used
only for the vehicle type stated by the manufacturer. In case of incompetent fitting or fitting of the
towing coupling on a type of vehicle for which the towing coupling is not intended, the manufacturer
shall not be responsible for any damage of the swing coupling caused by defective fitting or its
incorrect use.
The selling organization is responsible for defects the towing coupling had at its reception by the
buyer.
The guarantee does not cover any damages resulting from common wear and tear, overloading and
unprofessional use, as well as damages caused by non-compliance with the instructions stated in the
operating manual. The guarantee does not cover any damages due to natural disasters. The selling
organization is not responsible for any damage in the case when the towing coupling was modified or
otherwise altered.
The guarantee also becomes void if the towing coupling has been damaged due to an akcident
(except accidents caused by the towing coupling itself) or by tampering with its mechanism and
construction.