Suggestions on Settlement of Problems
Befare calling the service agency, you shall please check the list first. This could save your
time and money. This list includes the complaints arising from the defaults occurring
frequently and not arising from process and materials. Sorne characteristics described herein
will possibly not happen to your product.
The refrigerator does not work.
Is the plug of the refrigerator properly inserted>>>insert the plug into the wall-type socket.
Is the fuse or main fuse of the socket for connection of the refrigerator blown»> Check the fuse.
Condensate water appears on lateral wall of the refrigeration room
(multi-function area, refrigeration control and variable temperatura area).
The ambient temperatura is very low; the refrigerator door is opened and closed frequently; the
ambient humidity is very high; foods containing liquids are stored in open containers; the
refrigerator door is not closed tightly; the automatic thermosister is switched to a colder degree.
• Reduce the opening time of the refrigerator door, or lower the utilization frequency.
• Use proper material to cover the foods in open containers.
• Use a piece of dry rag to wipe off condensate water, and check whether condensate water appears
again.
The compressor does not work.
lf the power supply is cut off or the plug is pulled out or insertad suddenly, the pressure of cold
media inside the refrigeration system of the refrigerator is not balanced yet, so the protective heat
of the compressor will be blown out, and the refrigerator will start running around 6 minutes later.
After expiration of the said time, if the refrigerator still does not start, please call the service
agency.
• The refrigerator is in defrosling circulation. This is normal for auto-defrosting refrigerator. Please
execute defrosting circulation periodically.
• The plug of this refrigerator is not insertad into the socket. Make sure that the plug is proper1y
insertad into the socket.
• Is the temperatura adjusted correclly?
• Power supply is possibly cut off.
The refrigerator operates frequently or operates for relatively long time.
• Maybe this refrigerator is wider than your previous refrigerator. lt is normal, since a relatively big
refrigerator needs to work for a relatively long time.
• The ambient temperatura is probably very high. This is very normal.
• lt is probably that the refrigerator plug is newly insertad, or new foods are loaded into the
refrigerator. lt possibly takes several more hours for this refrigerator to realiza complete
refrigeration.
• lt is possibly that plentiful hot foods are placed inside the refrigerator recently. Hot foods will make
the refrigerator to operate for a relatively long time, until il reaches a safe storage temperatura.
• lt is possibly that the refrigerator door is opened frequently, or is not closed tightly for a long time.
• The hot air entering into the refrigerator will make the refrigerator work for a relatively long time.
• Please reduce the frequency of opening the refrigerator door.
• 11 is probably that the door of the refrigeration chamber or the freezing chamber is not closed
tightly. Please check whether the door is closed firmly.
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