Lifetime Limited Warranty - USA and Canada
Kohler Co. warrants its faucets manufactured after January 1, 1997, to be leak
and drip free during normal residential use for as long as the original
consumer purchaser owns his/her home.* If the faucet should leak or drip
during normal use, Kohler will, free of charge, mail to the purchaser the
cartridge necessary to put the faucet in good working condition.
Kohler also warrants all other aspects of the faucet, except gold finish, to be
free of defects in material and workmanship during normal residential use for
as long as the original consumer purchaser owns his/her own home. If a defect
is found in normal residential use, Kohler Co. will, at its election, repair,
provide a replacement part or product, or make appropriate adjustment.
Damage to a product caused by accident, misuse, or abuse is not covered by
this warranty. Proof of purchase (original sales receipt) must be provided to
Kohler with all warranty claims. Kohler Co. is not responsible for labor
charges, installation, or other consequential costs. In no event shall the liability
of Kohler exceed the purchase price of the faucet.
If the faucet is used commercially, Kohler warrants the faucet to be free from
defects in material and workmanship for one (1) year from the date the product
is installed, with all other terms of this warranty applying except duration.
If you believe that you have a warranty claim, contact Kohler Co., either
through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by
writing: Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA. Please be sure to provide all pertinent information
regarding your claim, including a complete description of the problem, the
product, model number, color, finish, the date the product was purchased and
from whom the product was purchased. Also include your original invoice. For
other information, or to obtain the name and address of the service and repair
facility nearest you, call 1-800-4-KOHLER from within the USA, 1-800-964-5590
from within Canada and 001-877-680-1310 from within Mexico.
The foregoing warranties are in lieu of all other warranties, express or
implied, including but not limited to the implied warranties of
merchantability and fitness for a particular purpose.
Seller disclaims any liability for special, incidental or consequential
damages. Some states/provinces do not allow limitations of how long an
implied warranty lasts or the exclusion or limitation of such damages, so these
limitations and exclusions may not apply to you. This warranty gives the
consumer specific legal rights. You may also have other rights that vary from
state/province to state/province. This warranty is to the original consumer
purchaser only, and excludes product damage due to installation error, product
abuse, or product misuse, whether performed by a contractor, service company,
or the consumer.
This is our exclusive written warranty.
*TrendR faucets, MasterShowert Tower, polished gold finish, all items within
the "Fixture Related" section of the KOHLER Faucets Price Book, drains,
DuostrainerR sink strainers, soap/lotion dispensers and faucets used in
commercial settings are covered by Kohler's one-year limited warranty.
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Kohler Co.