Guarantee conditions
Your cabin left our factory after being carefully checked and subjected to a final check. weka Holzbau GmbH
provides you with a 5-year guarantee for design and processing quality. Within the guarantee time, faulty
parts will be replaced free of charge. Costs arising as a result of the exchange are not included in the
guarantee claim.
Guarantee claims may only be made in conjunction with the original packing list and proof of
purchase.
Excluded from the guarantee are defects caused by:
- improper subsoil
- assembly not carried out in accordance with our instructions
- violent forces
- your own alterations to the cabin
- defective care in the maintenance of the current wood quality (see care instructions)
Further claims and consequential damage do not fall under the guarantee regulations.
Electrical components may only be connected by an authorised electrician.
The guarantee period for electrical components is 2 years. Should a claim be made against the guarantee,
the invoice from the electrician who connected the components is to be submitted.