Troubleshooting; Contact Support - Impecca IDM-40SE Manual De Usuario

TRoUBleshooTInG TIps:
Problem
Unit does not start
Dehumidifier does not dry
the air as it should
The unit makes a loud noise
when operating
Frost appears on the coils
Water on floor
ES, AS, P2 and EC appear
in the display

ConTaCT sUppoRT:

Impecca customer support can be contacted in the following methods:
• Online 24/7: www .impeccausa .com
• By e-mail:
• By phone:
• Make sure the dehumidifier plug is pushed completely into the outlet .
• Check the house fuse/circuit breaker box .
• Dehumidifier has reached its preset level or bucket is full .
• Reservoir is not in the proper position .
• Did not allow enough time to remove the moisture .
• Make sure there are no curtains, blinds or furniture blocking the front
or back of the dehumidifier .
• The humidity control may not be set low enough .
• Check that all doors, windows and other openings are securely closed .
• Room temperature is too low, below 41°F (5°C) .
• There is a kerosene heater or something giving off water vapor in the
room .
• The air filter is clogged .
• The unit is tilted instead of upright as it should be .
• The floor surface is not level .
• This is normal . The dehumidifier has an auto–defrost feature .
• Hose to connector or hose connection may be loose .
• During use with collection reservoir, but the back drain plug is open .
• These are normal error codes, please see page 7 for solutions .
service@impeccausa .com
+1 888 .918 .3456
What to Check
9