CONNECTING TO A COMPUTER
If your computer does not have the capability to accept the SD cards, you can
connect the PhotoScanner to your USB port with the supplied USB cable. When the
PhotoScanner is connected to your computer, you will see the following icon on the
LCD screen.
The PhotoScanner will be detected as a removable device on your computer. You can
then access the files located on the SD card.
Turn off the PhotoScanner before disconnecting the USB cable.
18
TROUBLE SHOOTING
Q. There are lines on the scanned image or the image is not clear?
A. Check the following:
Are there scratches on the original print? Remove any stains or dust before
scanning.
Has the scanner been used for a long period of time without cleaning or
calibration? Follow the instructions for cleaning and calibrating the scanner
and try again.
Q. The photo / document gets stuck halfway in the feeding slot?
A. Disconnect the power cord and gently take out the photo / document that is stuck.
Use the provided roller cleaning tool to clean the roller.
Q. I get a 'Memory Card Lock' message when I press the scan button?
A. The indicates that the tab on the SD card is in the 'Lock' position. Take our the SD
card and move the tab to the non-lock position.
Q. The PhotoScaner feels warm to the touch?
A. It is normal for the scanner to emit a small amount of heat after prolonged use.
If there are strange odours coming from the device or it it feels hot to the touch,
disconnect the power immediately from the power supply.
Q. Can I purchase additional photo sleeves?
A. Yes, we will have additional photo sleeves that you can purchase.
Please visit our website for more details: www.kaiserbaas.com
19