Troubleshooting - Everbilt SUP54-HD Guía De Uso Y Cuidado

Troubleshooting

WARNING: Do not work on the pump until you disconnect the power.
Problem
The pump does not run and
makes a humming sound.
The pump runs but does not
deliver water.
The pump runs but only delivers
a small amount of water.
The fuse blows or the circuit
breaker trips when the pump
starts.
The motor runs for a short time,
then stops.
Cause/Solution
□
The line circuit breaker is off, or the fuse is blown or loose.
□
The pump cord is not making contact in the receptacle.
□
If all of the above are OK, then the motor could be malfunctioning.
□
Check if the valve is installed backwards. The arrow on the valve should
point in the direction of the flow.
□
The discharge shut-off valve (if used) may be closed.
□
The impeller or volute openings are fully or partially clogged. Remove the
pump and clean.
□
The pump is air-locked. Start and stop several times by plugging and
unplugging the cord. Check for a clogged vent hole in the pump case.
□
Inlet holes in the pump base are clogged. Remove the pump and clean
the openings.
□
Vertical pumping distance is too high. Reduce the distance or change the
discharge fittings of the pump.
□
The pump is air-locked. Start and stop several times by plugging in and
unplugging the cord.
□
Check for a clogged vent hole in the pump case.
□
The vertical pumping distance is too high. Reduce the distance or
change the discharge fitting of the pump.
□
The inlet holes in the pump base are clogged. Remove the pump and
clean the strainer and openings.
□
The impeller or volute openings are fully or partially clogged. Remove the
pump and clean.
□
The pump impeller is partially clogged with tar or paint, causing the
motor to run slow and overload. Remove the pump and clean.
□
The pump impeller is partially clogged causing the motor to run slow and
overload. Remove the pump and clean.
□
The motor stator may be defective.
□
The fuse size or circuit breaker may be too small (must be 5 amps).
□
The impeller or volute opening are fully or partially clogged. Remove the
pump and clean.
□
Inlet holes in the pump base are clogged. Remove the pump and clean
the openings.
□
The pump impeller is partially clogged causing the motor to run slow and
overload. Remove the pump and clean.
□
The motor stator may be defective.
□
The impeller or volute openings are fully or partially clogged. Remove the
pump and clean. Also clean the strainer if one is installed.
7
Please contact 1-844-883-1872 for further assistance.
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