Troubleshooting (cont.)
Symptoms
Probable Causes
1.
The remote
A. The remote control
control does
not have
B. The remote control
power. Screen
is black and
does not
respond to
touch.
C. The remote control
2.
The remote
A. The remote control
control is on,
but the toilet
fails to
respond.
1197250-5-B
Recommended Action
A. Replace the batteries.
batteries are dead.
B. Reconnect the remote
is not connected to
control. On the toilet,
the toilet.
using the manual
controls, press and
hold the "power" and
"flush" buttons until
the LED on the back
of the toilet blinks,
then press the flush
button on the toilet.
C1. Remove the batteries
has locked while a
and reinstall them.
function is in
process.
C2. Call the Customer
Care Center using
the information
provided on the back
page of this manual.
A1. The remote control is
and toilet are not
out of range of the
communicating.
toilet. Move the
remote control closer
to the toilet.
A2. Turn the power to
the toilet off using
the power button on
the back of the toilet,
wait 10 seconds, turn
the power back on.
A3. Reconnect the remote
control. On the toilet,
using the manual
controls, press and
hold the "power" and
"flush" buttons until
the LED on the back
of the toilet blinks,
then press the flush
button on the toilet.
24
Kohler Co.