IOGear Share Pro Guía De Configuración Rápide página 6

FAQ
Q: Everything is connected, power LEDs are on for both
devices, but no video on the video display.
A: 1. Make sure the video source device and video display are turned
on and the transmitter is plugged in firmly and completely.
2. Check the HDMI cable connection at both sides of the receiver
and display to make sure they are plugged in firmly and
completely.
3. Check the video input selection on the video display
device, make sure that the HDMI input port you selected is
the same as the one you actually plugged in.
4. If still no video after some time, connect the video source device
directly to the video display with an HDMI cable to make sure
that there are no compatibility issues.
5. If the direct connection is working, reconnect everything and
restart (unplug and then re-plug the USB power cables) both the
transmitter and the receiver and make sure the power and
wireless LEDs both light up on both the transmitter and the
receiver.
6. The USB-C port on your device may not support USB-C
Alternate Mode or USB-C Connection Standard.
Q: Video is flickering or not stable on the video display.
A: 1. Check the distance and environment; make sure no other
wireless device with a strong signal is within close proximity.
2. Change the location of the transmitter and receiver to make
sure the devices are within the allowed range and there are
no obstacles in between, operating distance of up to 40 feet
in ideal condition.
3. Check the HDMI cable connection at both sides on both the
transmitter and receiver to make sure they are plugged in firmly.
If all of the above has been checked and there are still no video displayed,
please contact IOGEAR Technical Support for further support.
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