Troubleshooting
Symptom
Possible Causes
No LP in tank, or NG main not
turned on.
Fire won't light
Plugged burner orifice.
Manual shutoff valve ( on / off
Low flames or
control konb ) open or not in-stalled
won't syat lit
between LP tank and appliance.
This is a result of normal operation
and flames will begin to yellow as
unit is allowed to burn for 16-20
Blue flames
minutes.
Improper air / fuel mixture related
to air shutter position.
Noise is caused by metal expanding
and contracting as it heats up and
cools down, similar to the sound
Metallic noise
produces by a furnace or heating
duct. This noise does not affect the
operation or longevity of the
Decorative Beads
Heat and / or abrupt temperature
cracking or splitting
Before returning to your retailer, call our UAS Customer Service Hotline at 1-888-690-9800 for assiatance.
Corrective Actions
Check the LP (propane) tank. You may be out of
gas. Or check Natural Gas valve at main.
Check the burner orifice for stoppage. Remove
stoppage.
Close LP tank and manual shutoff valves. Open
LP tank valve first, then the manual shufoff valve.
Close air shutoff. (for LP, leave1/4" open, natural
gas 1/16" open)
appliance.
This is a property of glass and may happen
occasionally. Do nothing. This is completely
changes.
Maintenance and Service Tasks
Inspect
Burner Assembly
Do nothing.
Burner Ignition
and Operation
Gas Hose
Do nothing.
with Regulator
normal.
Inspect
Remove decorative glass and examine burner. Vacuum and wipe
out as needed. Use caution when cleaning these areas.
Inspect for warping and corrosion. Repair as necessary.
Check the hose connecting the LP gas cylinder to ensure it is
not damaged. Replace as necessary.
Verify air shuter area is clean.
Verify all gas connections are tight and leak-free.
Clean burner top, inspect for plugged ports, corrosion.
or deterioration. Replace burner if necessary.
Inspect for flame problems.
Verify air shuter is clear of dust and debris and is in correct
position for the gas type being used.
Inspect orifice for soot, dirt, or corrosion.
Verify manifold and inlet pressures. Adjust regulator as required.
The gas hose with regulator supplied with appliance must be used
for LP installtions. The replacement bust be those specified by the
appliance manufacturer.
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