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Troubleshooting Guide
Always turn off power before inspecting the pump. Failure to observe this
precaution can result in a serious accident.
Before ordering repairs, carefully read through this instruction booklet. If
the problem persists, contact your dealer.
Problem
Pump does
not start
Pump stops after
starting
Diminished
flow rate or
no water flow
8
Possible Cause
Power is off
Power failure
Voltage drop/
Overload
Power cord is not
connected
Pump is
overheating
Power/Current
overload
Impeller is blocked
Air lock
Obstruction in pump
or piping
Piping is too long
1-877-80-PONDS
www.atlanticwatergardens.com
Possible Solution
Turn power on
Check power supply or
contact local power company
Check/Replace the GFI (Ground
Fault Interrupter)
Connect power cord
Submerge pump/Raise water level/
Allow pump to cool
Check length/size of power cable.
Check or replace GFI
Remove debris from the
impeller chamber
Restart/Clean air valve
Clear obstruction
Reduce length of pipe
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