Warranty - EuroSteam STEAM EZEE 601 Guia Del Usuario

1 YEAR LIMITED WARRANTY
Redfern Enterprises warrants this product to be free from defects in material and workmanship for a period of one
(1) year from the date of original purchase, when utilized for normal household use, subject to the following
conditions, exclusions and exceptions.
Should any defect covered by the terms of the limited warranty be discovered within one (1) year, Redfern
Enterprises will repair or replace (at Redfern's discretion)any defective part provided the unit is returned by the
original purchaser, freight prepaid to:
Canada
Redfern Enterprises, 101-127 Commercial Drive, Calgary, AB, T3Z 2A7
Toll Free: 1-877-387-7770
USA
Redfern Enterprises, Unit 102, 4114 North Pecos Road, Las Vegas, NV 89115
Toll Free: 1-877-462-5757
Proof of purchase is required and $19.95 for handling and return shipping charges must be pre-paid.
The liability of Redfern Enterprises under this warranty is limited solely to the cost of the replacement parts or
the complete unit at our option. LABOR CHARGES ARE NOT INCLUDED.
This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or
used for commercial purposes. This warranty does not apply to any defect arising from misuse of the product,
negligence, failure to follow Redfern's instructions, use on current or voltage other than that stamped on the
product, alteration or repair not authorized by Redfern Enterprises, or damage due to faulty packaging or
mishandling in transit (by a common carrier). Repair or disassembly by anyone other than a Redfern Enterprises
authorized service center will void the warranty.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional
warranties. The responsibility of Redfern enterprises, if any, is limited to the specific obligations expressly
assumed by it under the terms of the limited warranty. In no event is Redfern Enterprises liable for incidental or
consequential damages of any nature whatsoever.
If you questions or concerns regarding you Redfern Enterprises appliance, please contact Customer Services.
Please do not return any product without contacting Redfern Enterprises for return authorization.
Unauthorized returns, as well as C.O.D. shipments, will be refused.
* Important: After receiving return authorization, carefully pack item to avoid damage in shipping. Be sure to
include your name, complete mailing address and phone number with note giving purchase information, model
number and what you believe is the problem with item. We recommend you insure the package (as damage in
shipping is not covered by your warranty). Mark the outside of your package "ATTENTION CUSTOMER
SERVICES"
Calgary Local: 403-735-5130
Las Vegas Local: 702-795-3314
Email: [email protected]
Email: [email protected]