Troubleshooting - Whale WD3517P Instrucciones De Instalación Y Funcionamiento

Troubleshooting

Problem
Pump does not run
Pump runs but no water fl ows / Pump
runs but will not switch off
Pump cycles on and off excessively
when trigger is open
Pump cycles on and off periodically
when the trigger is closed
Noisy operation
Low fl ow
Winterizing
In freezing conditions completely drain the water system, as serious damage to the pipe work and pump may occur if
water freezes in the system.
1. Drain water tank or supply either using the pump or a drain valve.
2. Open the trigger (including drain valve) and allow pump to purge the water from the system and turn pump
off.
3. Disconnect the pump and turn on to purge into an adequate container.
4. N.B. Leave the trigger open to avoid any damage.
5. Only reconnect the pump when the water system is to be used.
Warranty
This Whale product is covered by a 2 year warranty. Please see the enclosed document for details of our Statement
of Limited Warranty.
© Copyright Whale® 2018 – All rights reserved. Reproduction in whole or in part without permission is prohibited.
WHALE® is a registered trademark of Munster Simms Engineering Limited, Bangor, Northern Ireland trading as
Whale. Whale's policy is one of continuous improvement and we reserve the right to change specifi cations without
prior notice. Illustrations are for guidance purposes only. Neither the accuracy nor completeness of the information
contained in this or any product literature is guaranteed by the Company and may be subject to change at its sole
discretion.
Possible Cause
No power to sensor
Fuse has blown
Blockage in pipework
No water getting to pump
Water leaking at outlet side of pump
Excessive back pressure
Leaking at outlet side of pump
Pump drawing air
Noise created by vibration
Power supply to pump
Pipework/connections crushed due
to over tightened jubilee clips
Pump too far from water tank/ source
Water leaking at outlet side of pump
Pump strainer clogged
5
Potential Solution
Check power supply.
Attach leads / clean connections.
For Elite Kits only - ensure switched on at 4 in 1 deck fi tting.
Replace fuse.
Check pipework for kinks.
Check the seacock is open / water tank is not empty.
Check strainer is not blocked.
Check all connections from tank / seacock to inlet of pump are secure
- any air leaks will prevent prime.
Check pipework for leaks / repair.
Check system drain plugs are closed.
Check hose is connected properly.
Check pipework for kinks and fi lters etc. are clear.
Adjust nozzle to full open jet setting.
Check pipework / fi ttings for leaks and repair.
Check system drain plugs are closed.
Refer to 'No water getting to pump' section.
Check pump is secured to solid surface.
Check pump body is not in contact with hard surfaces.
Locate away from interfering surfaces.
Check pipework is securely supported.
Check power supply to pump uses correct gauge wire (2.0mm²/14
AWG) to give full voltage at pump.
Check battery is not discharged.
Check correct voltage at pump.
Replace damaged connections.
Pump must be situated no more than 9 feet (3m) from the water tank/
seacock.
Check pipework/ fi ttings for leaks and repair.
Check system drain plugs are closed.
Turn off the isolator switch when not in use.
Check that the hose is properly connected.
Remove clear lid, rinse and replace to main strainer body (retain
strainer mesh for lid).