Frequently Asked Questions - Wiseup WIFI34 Guia Del Usuario

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10.2. The battery charge indicator light will glow solid yellow during the charging process.
10.3. It will take 4 hours to obtain a full charge for the backup battery.
10.4. The battery charge indicator light will turn off when the backup battery is fully
charged.

Frequently Asked Questions

Q1: Why Camera WIFI signal is not appearing on my WIFI page?
A1: There are 4 solutions to this problem:
1. Take out the backup battery, plug the camera into an outlet power supply using the
USB cable and DC5V 2.0A power adapter provided. Wait 2 minutes for the WIFI signal
SSID to appear.
2. Reset the camera (See VIII), then wait for the WIFI signal SSID to show up.
3. Keep your phone or mobile device within the camera's WIFI hotspot range, refreshing
the WIFI signal page. It may take up to 2 minutes for the hotspot to become recognizable
on your phone or mobile device's WIFI setting page.
4. Shut off your phone or mobile device's WIFI function for a while, then turn it on to
search again.
Q2: The camera won't show up in the application Camwf?
A2: Ensure your phone or mobile device is still connecting to the camera's WIFI signal
and your camera is powered by the outlet power supply or the back-up battery is fully
charged.
Q3: Why live video screen shows up black and a searching circle spins in center
but nothing ever displays?
A3: If the camera connected WIFI speed is low, wait 10-30 seconds for live video to
appear. Or you can exit the live video screen and get into the screen again in a minute.
Q4: Why does the video footage have no image but noise during playback on my
PC computer?
A4: When the camera is in low battery during video recording process, this happens. So
if you need the camera to record full time, we suggest you charge the camera using the
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