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LIMITED WARRANTY (ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Platinum Series Vacuum Cleaner
Limited Warranty
Limited Warranty Coverage (For USA and Puerto Rico Only)
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Marketing Company of North America (referred to as "the warrantor") will, for the length
of the period indicated on the chart below, which starts with the date of original purchase ("warranty
period"), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a
new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to
repair, replace or refund will be made by the warrantor.
Product or Part Name
Parts
Labor
Motor
Platinum Plus Vacuum Cleaner
2 years
2 years
5 years
During the "Labor" warranty period there will be no charge for labor. During the "Parts" warranty
period, there will be no charge for parts.
This Limited Warranty Excludes both Labor and Parts for the following items which require
normal replacement: Disposable Dust Bag, Filters, Belts, Light Bulbs, Agitator Brushes and
Batteries (if supplied).
This warranty only applies to products purchased and serviced in the United States or Puerto Rico.
This warranty is extended only to the original purchaser of a new product which was not sold "as is".
Carry-In or Mail in Service:
To find a service center please visit http://www.panasonic.com/help or call 1-800-211-PANA (7262).
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED
FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by products not supplied by the
warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning damage, modification, introduction of
sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER "LIMITED WARRANTY
COVERAGE".
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