Should your DVD player develop a problem, please check below before requesting service:
Symptom
Check and Action
No disc, load a disc.
Disc has been loaded upside down. Place the disc with the label side up.
Disc's region code does not match to the player.
Disc's rating level is higher than the player's rating level setting.
Does not play
Disc is not correct type for the player.
Disc is damaged or power on for one or two hours.
Moisture may be condensed inside the player. Remove the disc and leave
the unit power on for one or two hours.
Check the system connection is proper and secure.
No Picture
Check if the connection cables are damaged.
Clean the disc.
Picture
The disc is dirty or damaged. Clean the disc or try another disc.
noise/distorted
Select the screen format from the player's SETUP MENU.
Picture not full
See "SETUP MENU" of this manual.
screen
Select the screen format from DVD disc menu.
Following message will display when there is a problem with the loaded
disc"
1. "WRONG REGIONAL DISC": Disc's region code is not match to the
Problem
message dis-
2. "WRONG PASSWORD": The player refuse to play a disc with rating
play
on screen
3. "WRONG DISC": The player is equipped with automatic disc quality
TV and DVD
button
TROUBLESHOOTING
player.
level higher than the player's rating level setting.
detection software. When the player detects a problem disc or a dam-
aged disc, the player may keep playing the disc at lower quality or
stop playing, depending on the damage level of the disc.
Please note that you need to set the remote control to the right mode
when using this device.
In mode Analog-TV, SCART, PC-RGB, AV, S-Video, the remote control
must be set to mode TV.
In mode DVD, DVB-T, USB, Cardreader, the remote control must be set
to mode DVD
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