BEFORE REQUESTING SERVICE
WARNING
Disconnect the electrical supply before servicing or cleaning the unit. Failure to do
so could result in electric shock or personal injury from cleaner suddenly starting.
Review this chart to find do-it-yourself solutions for minor performance
problems. Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
PROBLEM
POSSIBLE CAUSE
Cleaner will
1. Unplugged at wall outlet.
not run.
2. ON-OFF switch not turned ON.
3. Tripped circuit breaker/blown
4. Tripped thermostat on suction
1. Full or clogged dust bag.
Poor job of dirt
pickup.
2. Broken belt.
3. Wrong pile height setting.
4. Hose not inserted fully.
5. Worn brushes.
6. Hole in hose.
7. Hose not inserted fully.
8. Tripped belt protection system.
9. Dirty motor safety filter.
Cleaner picks up
1. Wrong pile height setting.
moveable rugs or
pushes too hard.
Dust escapes
1. Bag improperly installed.
the paper bag.
2. Bag torn.
Light will
1. Burned out light bulb.
not work.
2. Attachment hose not properly
3. Height adjustment lever in
4. Tripped belt protection system.
Agitator
1. Tripped belt protection system.
does not turn.
2. Attachment hose not properly
3. Height adjustment lever in
Electric Shock or Personal Injury Hazard.
fuse at household service panel.
motor. Brush and light still work.
inserted into base at rear.
bare floor setting.
bare floor setting.
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POSSIBLE SOLUTION
1. Plug in firmly. Push ON-OFF
switch to On.
2. Push ON-OFF switch to ON.
3. Reset circuit breaker or replace
fuse.
4. Allow cleaner to cool down for
20-30 minutes. Check for full bag,
clogged filter, nozzle.
1. Change bag.
2. Replace belt.
3. Adjust setting.
4. Insert hose.
5. Replace brushes.
6. Replace hose.
7. Insert hose fully.
8. Check for clogs.
9. Change filter.
1. Adjust setting.
1. Properly install bag.
2. Replace bag.
1. Replace light bulb.
2. Check for proper insertion.
3. Switch lever to high, med, low,
ex lo, depending on carpet height.
4. Check for clogs. Reset belt
protection system.
1. Check for clogs. Reset belt
protection system.
2. Check for proper insertion.
3. Switch lever to high, med, low,
ex low.