Note: If you press an invalid key during the Code Retrieval
process, the remote will not respond. If you do not press a valid
Code Retrieval key (TV, SAT•CBL•DTC, DVD•VCR, INFO, EXIT),
Code Retrieval times out after 15 seconds. The POWER key
blinks four times, and then turns off.
Quick Code Reference
Device Type
Troubleshooting
Problem: The remote does not operate your device.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, DVD•VCR). This
tells the remote which device to operate.
• Remove any obstacles between the remote and the device.
Make sure you're aiming the remote at the device's IR sensor.
• Make sure the batteries are fresh and are properly installed.
Replace the batteries with two new AAA batteries, if
necessary (see the Battery Installation section).
Problem: The remote can't be programmed to operate
your device.
• If you are testing the remote while programming it, you may
be too far away from the device or at a wrong angle. There
must be an unobstructed path between the remote and the
IR sensor on the device. Move closer and make sure you point
the remote at the device you're trying to control.
• If you're using the Direct Entry programming method to
enter the codes for your brand and the unit is still not
functioning properly, try the auto, brand, or manual search
method.
• To control combo units, like TV/VCRs or TV/DVDs, you must
program the individual corresponding device keys to control
each part of the combo unit. Once programmed successfully,
the TV key controls the TV functions, and the DVD•VCR key
controls the VCR or DVD functions.
• Make sure the batteries are fresh and are properly installed.
Problem: The remote doesn't perform commands
properly.
• Make sure the remote is in the correct mode by pressing the
corresponding device key (TV, SAT•CBL•DTC, DVD•VCR). This
tells the remote which device to operate.
• Make sure device is ready (for example, the DVD player has a
disc loaded).
• You may have pressed an invalid key for the mode the
remote is in.
• If you're trying to enter a channel number directly, try
pressing the ENTER key after entering the channel number as
this is a requirement of certain models and brands.
• There is a possibility that a programmed code may only be
able to control some of your device features (for example,
only turns a device on and off). To confirm that the device
key is programmed with the correct code for maximum
functionality, test the device. Attempt to control a variety
of the device's functions with the remote. If some of the
Code
11