After-Sales Service & Maintenance - SOPRO COMEG 284 Manual De Utilización

AFTER-SALES SERVICE & MAINTENANCE
No special maintenance is required for this device.
Note: incorrect or faulty use is not covered by the guarantee.
If a problem persists and the product needs to be returned to our After-Sales Service, please be sure to
send it to us in its original packaging.
Similarly, you should send us the whole device (control unit, cables). Please include a small note with your
delivery note, giving details of the fault encountered.
It is essential to disinfect the equipment before return for repair.
When returning the equipment, check its condition and note any comments on the delivery note, if
necessary. Please confirm these comments by registered letter to the delivery company within 48 hours.
In a situation where equipment sent by us sustains damage in transit, the cost of repair will be invoiced
either to the delivery company if the comments were sent within the deadline, or to the recipient if this
has not been done.
In the event of any incident, please contact our Customer Service or our nearest sales representative.
12
E N G L I S H
9
011563 C - 11/2013