Lenco BRP-1150 Manual Del Usuario página 21

Troubleshooting
WARNING: Risk of electric shock. Never remove the casing of the product. To keep the warranty
valid, never try to repair the product yourself.
Before requesting any service, please check these possible resolutions.
No response from the remote
control
No sound on HDMI connection
No picture on HDMI connection
High‐definition video signal not
playing on the TV
No sound on HDMI connection
Disc cannot be played
Data Files cannot be played or
read
No‐entry sign appears on the TV
Make sure the player is charged or connected to a

power outlet.
Ensure the batteries are new and inserted correctly in

the remote control.
Point the remote control directly at the IR sensor

located on the front panel of this product.
Make sure the cable is fully inserted on both sides,

volume is not set too low; the audio receiver or TV
work normally; and the audio setting matches the
receiver.
If this player is connected to an unauthorized display

device with an HDMI cable, the audio/video signal
may not be displayed
Check if the HDMI cable is damaged or faulty. If so,

replace the HDMI cable.
If this happens when you change the [resolution]

setting, disconnect the Blu‐ray player and change the
resolution before reconnecting.
Ensure that the HDMI cable is connected to the

selected input of the TV
Assign the audio input of the TV to the corresponding

video input. See the TV user manual for details.
You may not hear any sound from the HDMI output if

the connected device is non‐HDCP compliant or only
DVI compatible.
Check if the disc is inserted properly

Check if this player supports the disc. See

Specifications.
Check if the region code is supported by the player.

For DVD+RW, make sure that the disc is finalized.

Clean the disc.

Check if the data file was recorded in the standard

UDF, ISO9660 or JOLIET formats.
Check if the extension of a photo is .jpg, jpeg, gif or

png.
The requested operation is not possible for this

media.
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