Frequently Asked Questions - Conceptronic CTVDIGU Manual De Instrucciones

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Frequently asked questions

This section addresses some of the common questions or problems encountered while
using the TV Box.
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After installing Digital TV, why do I still find the Found New Hardware
Wizard pop up on my computer screen when I connect my TV Box?
For Windows 2000 and XP, a USB as well as DVB adapter driver is required. If you
change USB ports, you need to install the driver again. Refer to Installing the driver for
more information.
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Where can I find the drivers for my portable digital TV Box?
The driver for Windows 2000 and XP is located on the CD that came with the TV Box. See
Installing the driver on how to install the driver.
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Why do I still have problems detecting hardware?
This happens if the drivers were not installed correctly, or the software installation process
terminated early or abnormally. Check the list of hardware devices using Device Manager.
To access Device Manager, click the System icon in the control panel and choose the
Hardware tab. Click the Device Manager button to view the Device Manager screen. If a
device named Digital DVB-T USB 1.X adapter is present under Sound, video and game
controllers, but has a yellow! mark next to it, as shown, or a USB device is displayed with
the error icon, you will need to reinstall the drivers.
Accessing the Device Manager screen may vary slightly depending on the Windows
version you are using.
Incomplete driver installation
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