Service
In the United States:
Customers seeking service in the United States should contact one of the following four service
centers. You will be given a Service Return Authorization number that must be clearly marked
on the outside of all cartons being returned. Boundless will repair or replace the terminal within
five working days.
New York
1-800-231-5445 or 516-342-7400
100 Marcus Blvd.
PO Box 18001
Hauppauge, NY 11788-3762
Illinois
847-843-7555
1305 Remington Road
Suite 1
Schaumburg, IL 60173-4814
In Europe and outside the United States:
Customers seeking service outside the United States should contact the appropriate Digital
Equipment Corporation / Compaq Servicenter. It is recommended that you use DECmailer or
Carry-In Service.
DECmailer
DECmailer is a mail in service. Ship the terminal to your nearest Digital Servicenter using a
common carrier. The terminal will be repaired or exchanged and returned to you within five
working days.
Carry-In Service
Digital Carry-In Servicenters are located in major cities around the world. They offer
convenient, cost effective repair service with a 48-hour turnaround time. Both contract and per
call coverage is offered.
For a complete list of Servicenters, you may contact Boundless Europe at 31-345-565656, or
Boundless in the United States at 1-800-231-5445 or 516-342-7400.
Georgia
770-413-1063
2171 West Park CT. Suite H
Stone Mountain, GA 30087
California
949-752-8921
1370 Reynolds Avenue
Suite 120
Irvine, CA 92714-5529