13. WARRANTY AND SERVICE
As manufacturer, we are responsible for the quality and functionality of our
products. For this appliance, we provide a 24-month warranty with effect from
the date of purchase.
Within this warranty period, we will, at our sole option and free of charge,
remedy all defects based on material or manufacturing faults either by repair
or replacement of the appliance.
The warranty services will only be rendered upon presentation of the proof of
purchase.
This warranty is applicable in the Federal Republic of Germany and in
the European countries where this CARRERA product is sold with our
authorisation. A list of countries of the service partners authorised by us
including their respective contact data can be found on our website www.
carrera.de/service.
The following are exempt from warranty: Components subject to normal wear
and tear. Defects affecting the value or usability of the appliance insignificantly
only.
Defects caused by improper handling or insufficient maintenance and care
of the appliance, defects due to non-compliance with the applicable safety
precautions and data stated on the type plate as well as defects due to
interventions by non-authorised persons and the use of any replacement parts
other than the original replacement parts or damages caused by accidents
such as fire, water or other external influences. Damages due to commercial
use.
The warranty period will not be extended by the replacement of the
appliance. In any case, it will expire 24 months from the date of purchase.
NOTE: The statutory warranty rights of the consumer will not be reduced or
amended by the warranty.
Please refer to our service page www.carrera.de/service to learn more about
warranty processing, claims or FAQ.
In case of questions about the appliance as well as to order spare parts or for
support in warranty processing, contact our authorised service partners.
30 GB